Ahead
Privacy Policy
Our Privacy Policy in a nutshell
This policy explains how Ahead Solutions GmbH collects, uses, and protects your personal data when you use our emotional intelligence app and services. This applies globally to users in the EU, UK, USA, Canada, and Australia, incorporating current AI services and third-party processors with applicable privacy rights.
1. Who We Are
Ahead Solutions GmbH
Auguststraße 26, 10117 Berlin, Germany
Email: hi@ahead-app.com
Website: https://www.ahead-app.com
We operate the Ahead mobile app and website, providing emotional intelligence tools and services globally.
2. Your Rights
You may exercise the following rights:
• Access, rectify, delete, or restrict your personal data (Art. 15-18 GDPR)
• Object to processing (Art. 21 GDPR)
• Withdraw consent at any time
• Request portability (Art. 20 GDPR)
• Contest automated decisions, including profiling (Art. 22 GDPR)
• File complaints with your local data protection authority (BfDI, ICO, OAIC, OPCC, etc.)
To opt out of AI-based personalization or profiling, email hi@ahead-app.com.
3. Data We Collect
| Category | Source | Purpose | Shared With | Retention |
|---|---|---|---|---|
| Name, Email | User input | Account creation, support | Stripe, Brevo | Until deletion |
| Usage Data (IP, OS, clicks) | Automatic | Improve features, analytics | Firebase, Amplitude, Mixpanel | 24 months |
| AI Input Data (text, emotion responses) | User input | Tailored content recommendations | Anthropic, Google Gemini | 12 months |
| Marketing IDs (Cookies) | Automatic | Ad targeting | Meta, LinkedIn, Taboola, Snap | 12 months |
| Payment Info | User input | Purchase processing | Stripe, RevenueCat | Legal duration |
| Survey Data | User input | Research | Typeform | Until deletion |
4. AI Services & Automated Processing
We use AI models to generate personalized insights and suggest emotional training content.
Providers:
• Anthropic Claude (us-east5)
• Google Gemini (Vertex AI, us-central1)
Purpose:
• Emotion classification
• Content recommendation
• Not used for legal or pricing decisions
Legal Basis:
• GDPR: Legitimate interest (Art. 6(1)(f)), with balancing assessment
• CCPA/CPRA: Inference disclosed, not discriminatory
User Rights:
• AI-generated content is clearly marked
• Opt-out any time via hi@ahead-app.com
Note: No automated decisions with legal or similarly significant effects are made.
5. Third-Party Processors
We share your data only with processors necessary to run the app. Each is bound by data protection agreements and, where applicable, SCCs.
Current Subprocessors:
• Google Cloud & Firebase (hosting, analytics)
• Stripe & RevenueCat (payments)
• Mixpanel, Amplitude (analytics)
• Brevo (email automation)
• WhatsApp Business
• Meta, LinkedIn, Quora, Snapchat, Pinterest, Taboola (ads)
• Typeform (surveys)
• Hotjar (UX research)
• Anthropic, Google Gemini (AI)
6. Children's Data
The Ahead app is not intended for children under 16. We do not knowingly collect data from minors. Contact us if you believe a child has registered.
7. Data Retention
We retain data:
• While your account is active
• As long as required by law
• For analytics: 12-24 months (pseudonymized)
• You may request deletion at any time
8. How We Use Your Data
We use your personal data:
• To personalize and deliver Ahead's core services
• To provide AI-generated emotional recommendations
• To analyze product engagement
• To deliver marketing content (with consent)
• To process subscriptions and transactions
9. Cookies & Tracking
We use cookies for:
• Core functionality
• Usage analytics
• Ad targeting
You can configure cookies via your browser or our in-app settings panel. We honor Global Privacy Control (GPC) and Do Not Track (DNT) signals where legally required.
10. International Transfers
We store and process data in the United States and Europe. For transfers outside the EU/UK, we rely on:
• Standard Contractual Clauses (SCCs)
• Additional safeguards such as encryption and pseudonymization
11. Your Rights by Region
EU/UK (GDPR): All rights listed above.
USA (CCPA/CPRA):
• Right to know, delete, opt-out of "sale/share"
• No discrimination for exercising rights
• Global Privacy Control signals are respected
Canada (PIPEDA):
• Access and correction rights
• Contact: hi@ahead-app.com
Australia (Privacy Act):
• Access, correction, and complaint rights
• Complaints can also be directed to: https://www.oaic.gov.au/
12. Do Not Sell or Share My Info
Ahead does not sell personal data. However, advertising partners may be considered data recipients under CPRA definitions. You may opt out of "sharing" via:
• "Do Not Sell or Share My Info" link in the app or website
• Global Privacy Control (GPC) browser signals
13. Contact for Privacy Matters
Email: hi@ahead-app.com
Mail: Ahead Solutions GmbH, Auguststraße 26, 10117 Berlin, Germany
We respond to all requests within 30 days.
14. Changes to This Policy
We may update this policy periodically. The latest version is always available at:
https://www.ahead-app.com/privacy-policy
Effective Date: 24.06.2025
